Our Process
Phase 1
Investigation: Discovery & Assessment
This critical stage involves a deep dive into the client’s needs and existing workflows and accompanying systems, controls, policies, and documentation. The aim is to ensure that solutions fit existing work practices to minimise disruption and time-consuming process changes.
The investigation phase offers many opportunities for problem identification that can be resolved with ad hoc solutions. Such fixes may be sufficient to achieve client objectives without requiring subsequent phase. In the Investigation Phase we can act as a sounding board and a source of extra capacity for management teams dealing with the infinite demands of emerging or accelerating businesses.
Examples: Review of existing policies, procedures, systems and controls; interviews with staff regarding workflow, skills, and knowledge; review of contractual and statutory ongoing obligations; assess scalability readiness; conduct vendor searches to identify potential off the shelf solutions; develop proposals for Phase 2 progression.
Phase 2
Prototype: Designing Solutions
Enable execution of the client’s business model through creating framework of operational workflows, systems, controls, policies and procedures together with documentation and accompanying governance structure as required by the client; liquidity analysis and efficient use of collateral.
Examples: Building on phase 1 work, visualise solution and understand costs and efficiencies; coordinate, build or document systems, policies, and procedures underpinning identified solutions e.g., integrate multiple custodian and vendor reports to produce a single source of truth reporting/data warehousing; work with internal and external stake holders to strengthen processes and governance; Facilitate Phase 1 Proof-of-Concept test environments and provide where possible usable prototypes of tools and processes that can be scaled in Phase 3.
Phase 3
Rollout: Imbedding and Scaling
Work with client to convert prototype to production system, sourcing and negotiating with vendors, training, trouble shooting, and oversight during this final phase.
Examples: Process automation, data visualisation and user experience, reporting, data integration, analysis of business opportunities, and best practice product governance.